Customer Service Agent – French Speaking | iGaming | Malta- Onsite | €23,800 plus Excellent Benefits | Flexible/ Hybrid Working Offered |
Customer Service Agent – French Speaking required for an exciting boutique firm that provides outsourced back-office services in sales and marketing.
What’s on offer to you?
* Genuine career progression
* Flexible / hybrid working
* Highly competitive salary
* Excellent benefits
What You Will Be Doing
* Helping internal and external customers
* Contacting other departments when there is an issue to be solved
* Keeping customer request queues as low as possible
* Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)
* Handling customer request queues assigned accordingly to workload
* Having a high knowledge of products offered by the company
* Attending team meetings and activities
* Taking over in the absence of the team leader
What You Will Need to Succeed In This Role
* Graduation of high school or post-secondary school education
* Minimum bilingual French speaking (C2)
* Minimum of one year’s work experience
* Strong communication skills
* Knowledge of Internet related software
* Interest in iGaming/ Casinos a benefit!
If you are a driven Customer Service Agent – French Speaking, and this is the challenge that you are looking for in your career, get in touch with me today. Please click on the ‘apply’ button and upload your CV and a Cover Letter or alternatively contact Natasha Dilleyston, Recruitment Consultant by email Natasha.dilleyston@srgnetwork.com or call Gibraltar +350 200 69999.
Keywords: Customer Service Agent – French Speaking | iGaming | Malta- Onsite | €23,800 plus Excellent Benefits | Flexible/ Hybrid Working Offered |
